Heat pumps are one of the smartest HVAC upgrades available in BC. But there’s a catch: the benefits only show up when the system is properly sized, installed, and optimized for your home. And not every installer will give you the full story.
So before you sign that contract, here are 7 questions smart Vancouver homeowners are asking — and why they matter.
Not every home is a good match for a heat pump. A qualified installer will evaluate your insulation, windows, and existing systems — not just sell you a one-size-fits-all solution. If your home isn't energy-efficient yet, you may need upgrades first.
➔ See if you're eligible for rebates that can help cover insulation upgrades
Oversized systems waste energy. Undersized ones underperform. Your installer should do a full heat load calculation based on your square footage, insulation, and climate. Don’t accept a guess.
➔ Contact Eco Pro for a right-sized system design
Heat pumps run cooler than gas furnaces. That means some older radiators or ductwork may need to be upgraded to avoid cold rooms or inefficiencies. A good installer will tell you before the quote.
➔ Talk to us about hybrid systems and retrofit options
Ask for the COP (coefficient of performance) and SCOP (seasonal COP). You want at least 300% efficiency in winter. Higher is better — especially if you're switching from gas and want long-term savings.
➔ Get help choosing a high-efficiency, low-noise unit for your climate
Heat pumps may require a dedicated breaker, upgraded panel, or extra outdoor space. Your quote should include all of this — no surprise costs later.
➔ Ask Eco Pro for a comprehensive install assessment
Some systems only come with wall-mounted controls. Others offer smart home integration. Make sure your installer explains how the system will be controlled — and whether you'll need extra parts or apps.
➔ We offer systems with smart, user-friendly control options
BC residents can qualify for up to $3,000 in rebates for eligible heat pump systems — and up to $10,000 for income-qualified households. Your installer should handle the paperwork.
➔ Check your rebate eligibility here
At Eco Pro, we don’t do cookie-cutter quotes. We evaluate your home, talk you through your options, and recommend the setup that works for you.
We’re here to make it simple, stress-free, and smart.
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